Welcome To IFG's Agent Support HUB

Welcome to

Welcome To IFG Agent Support

IFG Agent Support

Please complete all of the following questions below, if you are uncertain about

any question, simply enter "N/A" in the field.

* Note that ALL answers must be completed to submit your support request.

Let's Get Started!

Are You Submitting a Support Request for Yourself Or on Behalf of Another Agent? *

Self Submission

Agent/Representative Submission

Please add your information below:

Submitters Agency/Agent Name *

Submitter's Email *

Support Ticket Status Notifications:

Send To Upline Only

Send To Agent & Upline

Please Complete The Information Below:

Agent 1st Name *

Agent Last Name *

NPN *

Agents Managing Agency Name *

Agents Work Email *

Agents Mobile Phone *

Select Your Support Type:

Select The Type of Support Your Inquiry Falls Under: *

Accounting Support:

Please be as detailed as possible in your explanation- make sure to add a screenshot/video if there is one and add the link to the conversation.

Accounting Support: Detailed Explanation *

Accounting Support: Upload Files Related to Request

Contracting Support MAPD

Select The Option Below For The Contracting Support You Need *

I would like to get contracted in additional states.

Other contracting issues.

Contracting Support Requests:

Please be as detailed as possible in your explanation- make sure to add a screenshot/video if there is one and add the link to the conversation.

Contracting Support: MAPD/ACA: Detailed Explanation *

Contracting Support: MAPD/ACA: Files Related to Request

To add additional states please select the carrier below then [NEXT] to select the additional states you would like to be contracted in.

Select The Carrier Below You Would Like To Add Additional States

UHC - United Health Care

Elevance - Anthem

Molina

Finished Adding Carriers & States

Click Here Than Next To Proceed

Please select the additional [Elevance - Anthem] states where you'd like to extend your services.

Elevance / Anthem States Selection

Please select the additional [Cigna] states where you'd like to extend your services.

* Please Note: Any state outside of these will update through NIPR.

Cigna States Selection

Please select the additional [UHC-United Health Care] states where you'd like to extend your services.

United Healthcare States Selection

Please select the additional [Molina] states where you'd like to extend your services.

Molina States Selection

Contracting Support LIFE, Med Supp, Annuities:

Stop! If trying to make a contract change to levels, states, or adding carriers please submit a new transmittal.

Please be as detailed as possible in your explanation- make sure to add a screenshot/video if there is one and add the link to the conversation.

Contracting Support: Life, Med Supp, Annuities: Detailed Explanation *

Contracting Support: Life, Med Supp, Annuities: Files Related to Request

Technology Support:

Please be as detailed as possible in your explanation- make sure to add a screenshot/video if there is one and add the link to the conversation.

Technology Support: Detailed Explanation *

Technology Support: Upload Files Related to Request

We truly appreciate the time you took to fill out this form. As the final step, kindly confirm your information by checking the box below. After this, simply click on the 'submit' button to finalize your ticket submission.

Thank you for your continuous effort and dedication. We value the impactful role you play in the Innovative Financial Group. Rest assured, your request will receive our complete attention and prompt action.

By clicking submit, I agree to terms & conditions provided by the company. By providing my phone number and email, I agree to receive text messages and email status updates from the Innovative Financial Group.

Home Office:

3147 S 17th Street, Suite 300

Wilmington, NC 28412

Local: 910-834-6410
Toll Free: 888-200-1777 | TTY 711

Office Hours:

Monday - Friday | 9 am to 5 pm, ET

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Innovative & Friends

We work with the following companies as an independent broker: Aetna Inc., Cigna Healthcare, Humana Inc., UnitedHealthcare®, and Wellcare Health Plans, Inc.

A non-government entity powered by Innovative Financial Partners, LLC, a health insurance agency. We do not offer every plan available in your area. Currently we represent 6 carrier organizations which offer 2,352 products in your area. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options.

admin@teamifg.com

888-241-1470

admin@teamifg.com

888-241-1470